Serenity Care Solent provides CQC-regulated home care for adults across Gosport, Fareham and nearby communities. Our local teams support people with personal care, medication, meals, companionship, dementia care, mobility, respite, overnight care and returning home from hospital — every service starts with an assessment, so care is safe, suitable and shaped around the person receiving it.
● Rated Good by the CQC
Regulated by the Care Quality Commission
A visit from our Care Manager to plan your care
Serving the local area since 2019
Carefully selected and trained to support you
Home care can be helpful when everyday tasks have become more difficult, when someone needs reassurance or company, or when a family needs reliable support around an existing routine. It can be arranged for a short period, introduced gradually, or provided on an ongoing basis as needs change.
Serenity Care Solent is an independent, family-led provider established in 2019, coordinating care from our Lee-on-the-Solent head office, our Fareham branch and our office at Royal Haslar Waterfront Village.
“Very pleased with the service provided by the Serenity Team who cared for and supported our Mum…”
J M · Daughter of Client, homecare.co.uk
Support is agreed in a written care plan and may include personal care, medication support, dementia and condition-led care, companionship, meal preparation, mobility assistance, and respite, overnight and hospital-to-home.
Not sure where to start?
You do not need to know which service name applies before contacting us.
Tell us what is becoming difficult, what matters to you and what a good day looks like — our team can explain the relevant options without pressuring you to make an immediate decision.
We ask where care is needed, the support being considered, preferred times, and whether there are any immediate risks or deadlines.
Following an initial chat by phone or at our branch, if we can offer suitable support, our Care Manager will visit your home to understand your needs and plan care around you. This assessment is free, with no obligation to proceed.
We confirm the visits, tasks, price and start arrangements, matching carers by assessed needs, skills, availability and compatibility.
The care plan is reviewed when needs change and at planned intervals, with updates shared through your agreed communication route.
30 min45 min60 min +Overnight
Our care can start from a helpful 30-minute visit, with 45-minute, 60-minute and longer visits available to suit your assessed needs and daily routines. We also offer overnight care, including sleeping nights and waking nights, depending on the support you need. We’ll talk through your requirements and agree enough time for care to feel comfortable and unhurried. Before care begins, we confirm your care schedule, relevant charges, cancellation terms and bank-holiday arrangements, with everything clearly explained in writing.
Serenity cannot decide eligibility, but we can signpost families to Hampshire County Council, NHS information and independent guidance.
Serenity Care Solent is regulated by the Care Quality Commission (CQC). Branch-specific CQC ratings and inspection information can be viewed on our dedicated branch pages.
Our carers are carefully selected, undergo the required checks, including DBS checks, and complete training appropriate to their roles. Our local management team oversees your care and is available to discuss any questions or concerns.
Our home care is not a replacement for a GP, community nurse, pharmacist, therapist or emergency service. We will explain if a request needs clinical assessment, specialist equipment or support beyond our role.
In an emergency
Life-threatening emergency?
If someone is seriously unwell, has difficulty breathing, shows signs of a stroke, has a severe injury, or is in immediate danger — call 999 · when to call 999
Your local Serenity Care team is here to listen and help you find the right support. From our CQC-registered branches in Lee-on-the-Solent and Fareham, we’ll get to know your needs, routines and preferred visit times to plan care around you. Residents of Royal Haslar Waterfront Village can also visit our on-site office for a friendly chat about care. This office is a welcoming point of contact, while all regulated care services are managed through our registered branches.
We support adults aged 18 and over whose assessed needs can be met safely by our service. This may include older people, adults living with dementia or another health condition, people recovering after hospital treatment, and family carers who need planned respite.
Yes. We review care when circumstances change and can discuss increasing, reducing or altering support. Changes depend on reassessment, safe delivery and staff availability.
We will ask about preferred times and explain what we can reliably provide. Exact availability varies by area and care need, so agreed time windows are confirmed before the service starts.
We will say so honestly. Where appropriate, we may suggest speaking with a GP, NHS 111, Hampshire County Council, a community clinical team or another suitably qualified provider.
Following an initial discussion by phone or at our branch to understand your needs and confirm how we can help, we’ll arrange a free home assessment with a member of our management team to plan your care in more detail.
If you are considering care for yourself or someone close to you, call or email us. We will listen, explain the next step and, where appropriate, arrange a free home assessment. There is no obligation to proceed.
0333 049 5505 · enquiries@serenitycaresolent.co.uk
No obligation to proceed.
Content owner: Serenity Care Solent Limited · Reviewed by: Stephen Mander, Director
Regulatory evidence: Care Quality Commission — Serenity Care Solent Limited
Useful official guidance: NHS 111 · Hampshire adult social care · GOV.UK Attendance Allowance